We are the organization enabled by a sophisticated management information system that allows us to deliver superior products and excellent service speedily and efficiently, resulting in true customer satisfaction. Our products and services are delivered island wide and are accessible in most remote areas.We use research to assist in determining the changing needs of our clients and to inform us in identifying and launching of new products.
We have a working environment, which fosters productivity and encourages commitment to the organization. We have qualified and professional staffs that is guided by the philosophy of excellence and high integrity.
We recognized the opportunities in the Caribbean and established systems that enabled us to take advantage of these prospects.
We are recognized as an organization that provides excellent business management support in the communities in which we operate.
We are well positioned to approach the future with confidence and continue to be vigorous participants in the development of Jamaica and the Caribbean.

In all our dealings with staff, customers, suppliers, shareholder and the general public we will seek to be fair and honest.

We are committed to providing our customers with safe and reliable products with heartfelt hospitality.

As a member of the corporate society, we will contribute to the control of the cost of living in our society through constantly striving to keep prices competitive through our commitment to efficiency and good value.

Staff members are part of the UBT Corporation Limited family. This comes with both privileges and responsibilities.

We expect every staff member to take ownership of issues encountered: Ownership means that if something is wrong then it is everyone’s job to fix it.
Matters that cannot be handled by the staff member ought to be pursued further with senior management.
We are also committed to giving back to the communities by supporting worthwhile charitable causes which are focused on helping the less fortunate.
We strive to do our part in preserving the environment to the measure of our capabilities.
We act in a manner that is in keeping with the letters and spirit of the code of conduct of the organization and the wider community.

We are committed to standing behind our staff members and their families as we strive to create balance between the professional life and the family life of our staff and will do all we can to help them in their times of special need:

We believe that our suppliers are partners in our business family.

We believe in the value of the family and will strive to create a working environment that is supportive of the family.

All staff members must strive to take care of themselves and their families through hard work and dedication to the job.

All staff members have the right to appeal to the management team if special assistance or consideration is needed.

UBT Corporation Limited believes that its shareholders’ interest is best served by pursuing a path of steady but sustainable growth of its earnings.

We respect the dignity of each staff member and will treat each other with respect and fairness:

Staff will respect and honour the rights of others; be it staff, customers or the general public whether or not they are of the same race, colour, ethnicity, or culture.
While we can be single minded in tackling issues and problems, we will focus on the issue and not the person.
We accept that staff members may have different talents and capabilities and will strive to fit the job to the person rather than the other way around.
Important decisions concerning staff matters are always referred to the Management Team to ensure transparency, fairness and consistency.

We value open communication and will strive to create an environment that removes barriers to communication:

Staff members have a right to be heard regardless of their position.

Staff members are encouraged to contact directly the members of the Management Team and Board Chairman if they see the need.

We strive to create the courage to become a learning organization where we actively seek to identify issues no matter how small in order to continually transform ourselves to a better organization:

This means that as a learning organization, there is no end to our learning. Employees will therefore strive to learn more, be more creative, be more innovative and try new methods in keeping with the interest of the company.
This entails a culture where issues are highlighted as learning experiences even though they may place our colleagues in a bad light.
An excellent company is one that is outstanding in a thousand small ways.

All staff members must embrace the ‘can do’ and ‘will do’ spirit that will become the defining characteristic of our business success.

Hard work is the cornerstone of our work ethic.

All staff share in the rewards due to success and so all staff are expected to contribute his/her fair share.